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Bengaluru: Practo, India’s leading integrated health company, recently launched a veterinary telemedicine service on its platform with the mission of providing equitable access to health care for all. Practo will work with licensed veterinarians across the country to provide 24/7 online counseling services to its customers so that they can get medical attention for their pets anytime, anywhere in just 60 seconds.
Practo says the company has received nearly two lakh searches from pet parents since launching its pilot last month and has been overwhelmed by the positive response. The specialty was officially launched as part of the company’s telemedicine service. Most questions related to pet nutrition management, flea and tick medications, pet food allergies, and pet behavior problems. The company received inquiries from more than 40 cities. Bengaluru, Hyderabad, Delhi NCR and Mumbai are the cities that have sent the most inquiries to the company.
Siddhartha Nihalani, VP – Product, Practo, commented on the new initiative: “Our foray into virtual veterinary care is in line with our larger vision of improving access to quality health care. With many people looking after pets for the first time during the coronavirus-induced lockdown and some others worried about going to a clinic amid this pandemic, we want to provide them with a convenient yet reliable solution. “
After finishing work from home, the service enables pet owners to consult licensed veterinarians and get online medical help for their pet without skipping office work.
In its press release, the company said, “This (online medical help) involves getting a second opinion on certain procedures, seeking treatment or dietary advice, asking follow-up questions, and seeking advice on behavioral issues – all in real time and without put yourself at risk. “The service is made available both in the app and on the company’s website.
Dr. Daisy Rani, a Chennai veterinarian with 25 years of experience, said, “Helping people take care of their pets is one of the best things about being a veterinarian. It is a really rewarding experience to be able to do this in a way that is convenient for pet parents, especially during such a pandemic. I’m glad a company like Practo is going the extra mile for pet welfare by adding veterinary services as part of their telemedicine platform. “