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The Veterinary Emergency Group (VEG) opened a new emergency center for the companions of East Bay residents in San Ramon on Wednesday, offering a direct patient-to-veterinarian pipeline for advice and treatment.
When a pet parent calls VEG they will speak directly to a licensed veterinarian and put owners through to help immediately.
“Emergency is our middle name – it’s all we do, so we do it best,” said Dr. David Bessler, founder of VEG. “When an emergency arises, VEG puts the pet first and enables pet parents to be an integral part of the care and recovery of their beloved pet.”
This will be VEG’s 22nd location nationwide and, like other locations, will specialize in helping pets in emergencies around the clock when the family vet is closed. In emergency situations, pets are seen ASAP without waiting for owners to fill out time-consuming papers.
VEG officials added that each hospital location is also designed with an open floor plan, allowing owners to move freely between exam rooms and treatment floor so they can stay with their pet during all stages of treatment – including surgeries and overnight hospital stays.