How’s Business: Despite pandemic, All Dogs and Cats Veterinary Hospital successfully opened second location in New Castle

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The owner and veterinarian Dr. Lori Pohm examines a patient at the All Dogs and Cats New Castle site.
Chelsea Self / Post Independent

All Dogs and Cats Veterinary Hospital opened a second location in New Castle two months after the COVID-19 pandemic in May 2020.

Dana Gonzalez, practice manager for Glenwood Springs and New Castle hospital locations, said it was a crazy time for veterinary clinics and hospitals across the country.

The waiting room at the All Dogs and Cats New Castle location.
Chelsea Self / Post Independent

“We were experiencing a business boom,” said Gonzalez.

“The increase in hospital visits is due to the fact that pet owners have more time to spend with their animals. People stayed home with their pets finding that they were uncomfortable and maybe they decided it was a good time to take them in. Many people also bought new pets because they could stay at home. “

The only inconvenience to opening during a pandemic was bringing animals in while their owners waited on the side of the road.

“It was difficult with a new location and people couldn’t get in. … When people sit outside, they wonder what’s going on. “

Inside is a different story.

“We really have a really nice facility down there,” said Gonzalez.

“We have a comfort room which is a really nice option for people who have them for euthanasia. We don’t have that here at our Glenwood Springs site. “

The comfort room in the All Dogs and Cats New Castle.
Chelsea Self / Post Independent

The comfort room offers a comfortable couch and a comfortable floor so that the owners can sit with their pets in the last precious moments.

Dr. Annie Schmidt is the new vet at the New Castle location. Schmidt offers acupuncture services for pain relief or lameness, Gonzalez said.

In addition to serving its customers with dogs and cats, the hospital now also treats pocket animals such as rabbits, rats, mice and hamsters.

“That’s an important thing – neutering or neutering rabbits,” said Gonzalez.

Reporter Shannon Marvel can be reached at 605-350-8355 or

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